TERMS & CONDITIONS kr3m März 31, 2023



The following General Terms and Conditions apply to all consultancy contracts and other services provided by kr3m. media GmbH.

These General Terms and Conditions constitute an integral part of every contract concluded, unless agreements to the contrary are reached in individual instances. They shall also apply to future business relationships with the client even if their applicability is not expressly indicated.

Deviating terms and conditions of the client and amendments and additions to these General Terms and Conditions shall only be valid insofar as acknowledged in writing by kr3m. media GmbH. The same shall apply even if the client’s Terms of Trade and/or Delivery have not expressly been opposed.


kr3m. media GmbH is obliged to render the services specified in further detail in the contract. It cannot be held responsible for the attainment of specific results, in particular the materialization of any forecasts.

If consultancy is provided in written form, the written explanations shall be binding. Oral comments by employees of kr3m. media GmbH outside the scope of the order in question shall always be made without commitment.

kr3m. media GmbH may call upon the services of third-party experts in meeting its obligations.

If factual circumstances change following the completion of consultancy work and kr3m. media GmbH becomes aware of this, kr3m. media GmbH shall not be obliged to draw these changes and the resulting consequences to the client’s attention.



Unless expressly agreed in writing, deadlines shall fundamentally be without commitment and represent merely an approximate period for performance. If performance agreed in writing by kr3m. media GmbH is delayed beyond the agreed period, ensuing rights may only be enforced following written notice of a deadline of at least three weeks and warning of rejection.

If kr3m. media GmbH performs remunerated work in the context of the order, the client shall examine it immediately following handover/commissioning and provide written notice of apparent defects within 14 days, and of hidden defects immediately upon their discovery. In such instances, kr3m. media GmbH’s warranty obligations shall be limited to cancellation, as we deem fit. For commercial transactions, kr3m. media GmbH shall moreover be entitled to limit warranty to the assignment of its own warranty entitlements in respect of manufacturers, suppliers and developers. If by kr3m. media GmbH fails, the client may demand cancellation or price reduction, as it deems fit. All further entitlements, in particular to compensation for direct or indirect consequential losses as a result of the defect, are excluded unless the loss is attributable to the absence of a warranted quality.

kr3m. media GmbH is entitled to use the factual material received from the client as a complete and accurate basis. It shall be checked only for obvious inaccuracies.

kr3m. media GmbH’s consultancy services shall have no protective effect for the benefit of third parties. If claims for compensation should nevertheless be made against kr3m. media GmbH by third parties, Section IX shall apply.

kr3m. media GmbH is obliged to treat in confidence all business secrets of the client of which it acquires knowledge as a result of the partnership.


All drafts, concepts, ideas, work etc. prepared by kr3m. media GmbH constitute work protected by copyright pursuant to Section 2 of German Copyright Law (UrhG), even if they do not satisfy the requirements of Section 2 of German UrhG. All performance by kr3m. media GmbH may consequently not be used or processed for purposes other than that specified in the contract, without the permission of kr3m. media GmbH.

In the event of the transfer of rights, the geographical, temporal and material scope of these rights shall be based exclusively on the contractual agreements or the contractual purpose; Section 31 Para. 5 of German UrhG shall apply accordingly. The rights shall only pass to the principal upon full payment of the total order.

In publications, particularly in Internet domains, kr3m. media GmbH shall be named as the originator/developer in the customary form.

Ownership of the results of work by kr3m. media GmbH shall only pass to the principal upon full payment of the order.


kr3m. media GmbH undertakes to inform the principal of potential conflicts of interest involving other companies and shall, on request, grant exclusion of competition for individually specified product and service areas to the credit of kr3m. media GmbH.

kr3m. media GmbH undertakes to treat with confidentiality all confidential facts of which it has become aware during the fulfilment of its contract.

The principal shall be responsible for refraining from all actions which could undermine the independence of kr3m. media GmbH’s employees. The client consequently undertakes not to recruit any kr3m. media GmbH employees who were involved in the project that forms the subject matter of the contract, nor to employ them in any other way or to make any such offers of employment to them, for the duration of the consultancy contract with kr3m. media GmbH and for a period of 24 months afterwards. In case of violation a contract penalty of 12 monthly gross salaries of the respective employee applies.


Prices agreed shall in each case be exclusive of statutory turnover tax. Invoices shall be payable in full, immediately upon receipt. After the elapsing of 14 days after the invoice date, interest shall be charged at 3% above the central-bank discount rate.

The offsetting against counterclaims or the assertion of a right of retention shall only be permissible if the client’s entitlements are not disputed or are legally declared.


Insofar as no fixed fee has been agreed, the actual time required shall be invoiced, taking kr3m. media GmbH’s daily rates as the basis. The basis used in calculating one day’s work shall be one man-day comprising 8 hours of working time. Each hour or part of an hour shall be charged for at 1/8th of the daily rate. Each hour of overtime shall in addition incur a supplement of 25% or, from the 11th hour on the same day, a supplement of 50% per hour of overtime.

The client shall meet all expenses associated with the completion of the order, in particular for journeys by passenger car: EUR 0.60/km; rail: 1st class; air: business class; hotel expenses up to max. EUR 160.-. kr3m. media GmbH shall endeavor to use the cheapest form of transport in each situation.


kr3m. media GmbH shall be reimbursed costs for outside and auxiliary services, such as costs for services performed by third-party experts and expenses for telephone, telefax, courier, etc. upon presentation of vouchers, unless covered by agreed lump sums.

kr3m. media GmbH shall in addition be entitled to place orders for all external services required for fulfilment of the contract, on behalf of and for the account of the client.


In the event of claims based on ordinary negligence, kr3m. media GmbH shall be liable only for an amount equivalent to the value of the order. A claim shall be deemed to mean the total entitlements of all claimants resulting from a uniform service. kr3m. media GmbH shall not be liable for unforeseeable, contractually atypical claims based on ordinary negligence. Insofar as the client wishes insurance for a higher amount by third-party risk insurer, it shall be the client’s responsibility to indicate this. In this instance, the client shall meet the costs of the higher insured amount, insofar as such cover can be arranged.

It shall not be the duty of kr3m. media GmbH to examine legal issues, in particular relating to copyright, competition and trademark law. kr3m. media GmbH shall consequently not be liable for the legal admissibility of the content and/or presentation of the results of its work. Nor can kr3m. media GmbH be held liable for the material claims regarding the client’s products and services made in Internet domains or other publications.

If kr3m. media GmbH receives any demands of forbearance or claims for damages from third parties on account of the presentation and/or content of the results of its work, the principal shall release kr3m. media GmbH from liability.

Original documents shall be dispatched at the client’s risk. This applies likewise if they are dispatched within the same city or via kr3m. media GmbH’s employees or vehicles. kr3m. media GmbH is entitled, but not obliged, to insure consignments on behalf of and for the account of the client.

All claims for compensation shall be time-barred to a period of 3 years from the time when the loss became known.


The place of performance for delivery and payment and the legal venue for all disputes between the parties to the contract shall be Karlsruhe, insofar as the contractor is a trader, a legal person under public law or a public special fund. The legal venue likewise applies for other than the aforementioned persons if the contractor does not maintain a general venue in Germany, transfers its domicile and/or place of business from abroad immediately after conclusion of the contract or its domicile and/or place of business or usual place of residence are not known at the time at which proceedings are instituted.

The invalidity of individual provisions shall moreover not affect the validity of the contract. A null and void provision shall be substituted by a supplementary interpretation, and if possible, a regulation, that is as close as possible to the null and void provision.

Unless otherwise agreed, German law shall likewise apply to contractual relationships with foreign contractors.